CM+ Hotels and Serviced Apartments – Reservation Agent (Part Time)

Responsibilities:

  • Handle all reservation enquiries via correspondences, online platform, emails and incoming calls in a professional manner;
  • Effectively handle room bookings, changes and cancellations upon request;
  • Follow-up reservation orders to ensure the booking is correct;
  • Perform other duties as assigned by Department Head;

Requirements:

  • Diploma or above in Hotel Management or related disciplines;
  • Minimum 1 year relevant experience in hotels, serviced apartments, clubhouses or luxury residential industries;
  • Excellent command of both spoken and written English, Mandarin and Cantonese;
  • Familiar with MS Office Applications;
  • Able to work on Monday to Friday (except Public Holidays), from 9:00 to 17:00 (with 1 hour no pay meal break), hourly rate @$80/hour;
  • Familiar with OPERA PMS and immediately available would be a definite advantage.

Company Overview:

CM+ Hotels and Serviced Apartments is located in heart of  Sheung Wan CBD of which is developed and owned by China Merchants Land Limited (HK Listed). North Tower launched in 2016, offers 54 full harbour view and finest design rooms which are fully equipped with simplicity lifestyle.  Provides seamless access to everywhere, with Sheung Wan MTR station and Hong Kong Macau Ferry Terminal just on its doorstep, nearby SOHO district and waterfront promenade, a perfect location that connects everything in the city. South Tower with 81 rooms and suites was launched in 2018.

Job Category: Hotel
Job Type: Part Time
Job Location: Sheung Wan

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