Enfusion – 2023 Client Services – Graduate Trainee Program

Job Highlight:

This graduate trainee program is open to fresh graduates or recent graduates with 2 or less years of experience, and will commence in August 2023.

Are you interested in the financial markets and enjoy interacting with clients? Do you want to join a team that is at the center of it all?

The Client Services Analyst Trainee Program at Enfusion begins with comprehensive training on the investment management industry and asset classes and provides foundational training on Enfusion’s technology and services, while granting you client interaction and hands-on experience that directly impacts the success of our clients.

In a short amount of time, you will have the opportunity to build your internal network and grow your career with different pathways across the organization including client on-boarding, account management, client support delivery, or our product team. As a Client Services Analyst you will learn about our business, develop relationships, and pave your own future at Enfusion.

Job Responsibilities:

  • Contribute to managing client onboarding workplans, and critical milestones and tasks activities across IT, Product, Managed Services and Implementation teams
  • Translate client interaction into documented requirements, workflows and onboarding action items
  • Support client “go-lives” as clients begin portfolio management and trading activities on the Enfusion platform
  • Set up users, funds, accounts, client configurations, reports and trading workflows
  • Serve as a junior Technical Account Manager handling client inquiries, logging tickets, issues and managing escalations

Job Requirements:

  • Bachelor’s Degree in Finance, Accounting, Engineering, Economics, Mathematics, or related field
  • 0-2 years relevant experience in client facing or analyst roles in Financial Services / FinTech industry or another relevant field
  • Excellent problem-solving skills and passion for client service and building relationships
  • Self-motivated, scrappy, and able to adapt to a fast-paced environment
  • Ability to take initiative to handle increasing responsibility and autonomy over time
  • Exemplary communication and interpersonal skills

Company Overview:

Enfusion is fully committed to providing equal employment opportunity to job applicants and employees in recruitment, hiring, employment, compensation, benefits, promotions, transfers, training, and all other terms and conditions of employment. Enfusion will not discriminate on the basis of age, race, color, gender, marital status, sexual orientation, gender identity, pregnancy, national origin, religion, veteran status, physical or mental disability, genetic information, creed, citizenship or any other status protected by laws or regulations in the locations where we do business. We endeavor to maintain a drug-free workplace.

Job Category: Finance
Job Type: Graduate Trainee
Job Location: Hong Kong

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