Mercedes-Benz Hong Kong Limited – Intern – Customer Services (Parts Operations)


  • Support all claims activities including customer claims request and claim submission to HQ
  • Parts Return arrangement
  • Maintain claim logbook record
  • Parts scrapping and witness activities in central warehouse
  • Support to answer customer inquiries including stock availability check and order status update
  • Daily email reports to our dealer
  • Provide pre-alert and packing list information to our dealer
  • Support goods receipts ordering
  • Support P&MM ad hoc project (More Mercedes, communication write up etc.)


  • Undergraduate student in any disciplines
  • Passionate in automotive industry
  • Independent, high motivated and good team player
  • Strong sense of accountability with good analytical skills
  • Good command of written and spoken English
  • Proficient in MS Words, Excel & PowerPoint
  • Fresh graduate will also be considered 

Company Overview:

Mercedes-Benz Group AG is one of the world’s most successful automotive companies. With Mercedes-Benz AG, the Group is one of the leading global suppliers of premium and luxury cars and vans. Mercedes-Benz Mobility AG offers financing, leasing, car subscription and car rental, fleet management, digital services for charging and payment, insurance brokerage, as well as innovative mobility services.

Job Category: Retail
Job Type: Internship

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